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Go to the login screen and tap "Forgot password." Enter your email and we'll send a reset link within minutes. Check your spam folder if you don't see it. If you still can't access your account, contact support with the email you signed up with.
Open the app, go to Settings > Profile. From there you can update your name, email, profile photo, and body metrics. Changes take effect immediately and your AI plan will adjust based on any new data.
Go to Settings > Account > Delete Account. This permanently removes all your data within 30 days. This action cannot be undone. Make sure to cancel any active subscription first.
Go to Settings > Subscription > Cancel Plan. Your access continues until the end of your current billing period. No phone calls or hoops required — it's instant.
Within the first 30 days of any paid plan, you're covered by our money-back guarantee. Contact support with your account email and we'll process the refund within 5-7 business days.
Double charges sometimes appear as pending authorizations from your bank. They typically resolve within 48 hours. If the duplicate charge persists after 3 business days, contact support with your transaction ID.
Rate each session honestly using the difficulty slider after your workout. The AI uses this feedback to recalibrate. You can also manually adjust intensity in Settings > Training Preferences. Give it 2-3 sessions to adapt.
Yes. Tap the exercise name during a workout and select "Swap." The AI will suggest alternatives that target the same muscle groups. Over time it learns your preferences and avoids exercises you frequently skip.
Go to History > Add Manual Entry. You can log exercises, sets, reps, and duration. This data feeds into your weekly plan revision so the AI accounts for external training.
Go to Settings > Nutrition > Dietary Preferences. You can update restrictions (vegan, gluten-free, etc.), cuisine preferences, and meal frequency. Changes recalculate your plan immediately.
Targets are based on your body metrics, activity level, goal, and training data. If it feels off, double-check your weight and activity settings. You can also manually override targets in Settings > Nutrition > Custom Targets.
Yes. Go to Nutrition > My Recipes > Create Recipe. Add ingredients, quantities, and the app calculates macros automatically. Custom recipes appear in your quick-add favorites.
First, check you're on the latest app version from your store. Clear the app cache (device Settings > Apps > MOVIT > Clear Cache), restart your phone, and try again. If it persists, reinstall the app — your data syncs from the cloud.
Check your internet connection and force-close/reopen the app. Data syncs from server backup. If data is still missing after 24 hours, contact support — we can almost always recover it.
Ensure MOVIT has camera permissions (device Settings > Apps > MOVIT > Permissions). Make sure you have good lighting and are 6-8 feet from the phone. Try restarting the app and attempting again.
Use the in-app feedback tool (Settings > Feedback > Feature Request) or email features@movitcorp.com. We read every suggestion and prioritize based on community demand.
Apple Watch and Garmin integrations are on our roadmap for the quarter following public launch. Fitbit and WHOOP will follow. Join the waitlist for updates on exact timelines.
A web dashboard for analytics and meal logging is planned for shortly after mobile launch. The core workout experience will remain mobile-first since that's where you train.